Customer relationship management is any tool, strategy, or process that helps businesses better organize and access customer data. It all started with handwritten notes, but with the advent and proliferation of digital technology, it eventually evolved into databases stored on individual computers, and then the CRM definition shifted into something far more complex. It was no longer just notes. Managing your business’s relationships with customers became a complicated process. Now, in order to compete in any industry, you need a reliable system built on CRM software. We develop ERP/CRM software to be used by larger businesses to customize and analyze the data. We also develop small business ERP/CRM applications which are lightweight business management software solutions, often customized for a specific business industry or vertical.